Mandy Kaur
About Mandy Kaur
Mandy Kaur is a Quality Assurance Tester with extensive experience in the healthcare domain, currently employed at EmblemHealth since 2018. She has a solid background in the Software Development Life Cycle and specializes in various testing methodologies, having previously worked at DISH Network.
Work at EmblemHealth
Mandy Kaur has been employed at EmblemHealth since 2018, where she serves as a Quality Assurance Tester. In this role, she specializes in testing applications within the healthcare domain, particularly focusing on FACETS and Member Portal applications. Her responsibilities include ensuring the quality and functionality of software products, contributing to the overall improvement of user experience in healthcare services. Kaur's work involves collaboration with cross-functional teams to enhance product development and implementation.
Previous Experience at DISH Network
Prior to her current position, Mandy Kaur worked at DISH Network as a Junior QA Tester and Salesforce from 2016 to 2018. During her two years in this role, based in Denver, Colorado, she gained valuable experience in quality assurance processes and testing methodologies. This position allowed her to develop foundational skills in software testing and customer relationship management, which she has since applied in her current role at EmblemHealth.
Education and Certifications
Mandy Kaur holds a high school diploma and has achieved certification in Customer Relationship Management (CRM). Her educational background provides her with essential skills that complement her technical expertise in quality assurance and software testing. This foundation supports her ability to effectively engage with various stakeholders in her professional environment.
Expertise in Software Testing Methodologies
Mandy Kaur possesses a deep understanding of the Software Development Life Cycle (SDLC) and emphasizes various testing methodologies in her work. She is experienced in Functional, System, Integration, Regression, End to End, and User Acceptance Testing (UAT) support testing. This expertise enables her to ensure that software products meet the required standards and function as intended before release.
Skills in Salesforce Applications
In addition to her quality assurance skills, Mandy Kaur has experience working with Salesforce's service cloud applications. This experience enhances her ability to test and validate software solutions effectively, particularly in environments that require customer relationship management capabilities. Her adaptability and quick learning ability further support her proficiency in this area.