Maria Collazo
About Maria Collazo
Maria Collazo serves as a Director at EmblemHealth, where she has worked since 2021. Previously, she held the position of Director at ConnectiCare for four years, where she developed key operational tools and conducted staff analyses.
Work at EmblemHealth
Maria Collazo has been serving as Director at EmblemHealth since 2021. In this role, she focuses on enhancing operational efficiency and ensuring compliance with industry standards. Her responsibilities include conducting compliance reviews and customer experience surveys, which align vendor operations with the organization's strategic objectives. She continues to mentor both her direct reports and vendor staff, contributing to the development of competencies in Vendor Operations Management.
Previous Experience at ConnectiCare
Prior to her current position, Maria Collazo worked at ConnectiCare for a total of 12 years. She held the role of Director from 2017 to 2021, where she developed a comprehensive accounts receivable and collections dashboard to support treasury operations. Before that, she served as Insurance Manager from 2009 to 2017, implementing enterprise solutions for claims, provider, and enrollment systems to enhance operational efficiency.
Education and Expertise
Maria Collazo possesses extensive expertise in vendor operations management, compliance reviews, and operational efficiency. Her educational background supports her roles in both EmblemHealth and ConnectiCare, where she has demonstrated her ability to conduct staff capability analyses and transactional audits. Her focus on enhancing competencies within her teams reflects her commitment to professional development and quality standards in vendor operations.
Background
Maria Collazo has a career spanning over a decade in the healthcare insurance industry. She has worked primarily in Connecticut, United States, where she has gained significant experience in operational management and vendor relations. Her roles have involved both leadership and mentorship, emphasizing her ability to drive improvements in operational processes and team performance.