Matthew Gonch
About Matthew Gonch
Matthew Gonch is a Production Manager currently working at EmblemHealth in the New York City Metropolitan Area. He has extensive experience in service delivery and management, having previously held positions at Exela Technologies and Novitex Enterprise Solutions.
Work at EmblemHealth
Matthew Gonch has been employed at EmblemHealth as a Production Manager since 2022. He operates within the New York City Metropolitan Area, where he oversees production processes and ensures operational efficiency. His role involves coordinating various production activities and managing resources to meet organizational goals.
Previous Experience at Exela Technologies
Prior to his current position, Matthew Gonch worked at Exela Technologies as an Enterprise Service Delivery Manager from 2015 to 2022. During his seven years in East Hanover, NJ, he was responsible for managing service delivery operations and enhancing client satisfaction through effective service management strategies.
Career at Novitex Enterprise Solutions
Matthew Gonch served as a Service Delivery Manager at Novitex Enterprise Solutions from 2011 to 2022. His tenure lasted for 11 years in the Greater New York City Area, where he focused on delivering high-quality services and managing client relationships to ensure successful project outcomes.
Role at Pitney Bowes
From 2007 to 2011, Matthew Gonch worked at Pitney Bowes as a CSR/Quality Coordinator – Team Lead. In this role, he led a team focused on customer service and quality assurance, contributing to the overall performance and reliability of service delivery in the Greater New York City Area.
Education and Expertise
Matthew Gonch holds a Bachelor's degree in History from Western Connecticut State University. His educational background provides him with a strong foundation in analytical thinking and problem-solving, which he applies in his professional roles within the production and service delivery sectors.