Michael Monte
About Michael Monte
Michael Monte serves as the Lead Vendor Management Analyst at EmblemHealth, a position he has held since 2019. He has a background in customer service, having worked as a Customer Service Supervisor at both EmblemHealth and HealthCare Partners.
Current Role at EmblemHealth
Michael Monte serves as the Lead Vendor Management Analyst at EmblemHealth. He has held this position since 2019 and is based in New York. In this role, he is responsible for overseeing vendor relationships and ensuring that service delivery meets organizational standards. His experience in vendor management contributes to the efficiency and effectiveness of operations within the company.
Previous Experience at EmblemHealth
Before becoming the Lead Vendor Management Analyst, Michael Monte worked as a Customer Service Supervisor at EmblemHealth from 2004 to 2012. During his eight years in this role, he was involved in managing customer service operations and enhancing client satisfaction. He returned to this position in 2014 and has continued to serve in this capacity for ten years.
Experience at HealthCare Partners
Michael Monte worked as a Customer Service Supervisor at HealthCare Partners from 2012 to 2014. His two-year tenure in Garden City allowed him to develop skills in customer service management and operational oversight, contributing to his professional growth in the healthcare sector.
Education Background
Michael Monte studied Computer Science at Farmingdale State University of New York from 1992 to 1994. This educational background provided him with foundational knowledge in technology and problem-solving skills applicable to his roles in customer service and vendor management. He also completed his high school education at West Babylon Senior High School from 1988 to 1992.