Michelle Williams

Lead Complex Care Manager @ EmblemHealth

About Michelle Williams

Michelle Williams serves as the Lead Complex Care Manager at EmblemHealth and has extensive experience in healthcare, including her role as RN Care Manager at Mount Sinai Health System. She is an active member of the Black Nurse's Association and focuses on advancing health education for underserved communities.

Work at EmblemHealth

Michelle Williams has been serving as the Lead Complex Care Manager at EmblemHealth since 2017. In this role, she focuses on managing complex patient care needs and ensuring that patients receive appropriate resources and support. Her position involves coordinating care for individuals with chronic conditions and working to improve health outcomes. With over seven years in this role, she has developed expertise in navigating healthcare systems and advocating for patient needs.

Current Role at Mount Sinai Health System

Since 2018, Michelle Williams has worked as an RN Care Manager at Mount Sinai Health System in Astoria, NY. In this capacity, she is responsible for managing patient care and facilitating communication between patients and healthcare providers. Her experience in this role complements her work at EmblemHealth, allowing her to apply her clinical skills in a community healthcare setting.

Education and Expertise

Michelle Williams holds a Bachelor's degree in Registered Nursing from Niagara University, where she studied from 1995 to 1997. She later pursued a Master's degree in Nursing Administration at Western Governors University, completing her studies from 2021 to 2023. Additionally, she is certified in Basic Life Support (BLS) and is working towards becoming a BLS instructor, enhancing her qualifications in emergency care.

Community Involvement and Leadership Goals

Michelle Williams is an active member of the Black Nurse's Association, contributing to the advancement of African American nurses. She aims to provide health education and resources to underserved communities, reflecting her commitment to improving healthcare access and equity. Furthermore, she participates in the New York City Medical Reserve Corps, where she volunteers medical services during emergencies, demonstrating her dedication to community service.

Professional Experience

With nearly 20 years of experience in both clinical and community healthcare settings, Michelle Williams has developed a comprehensive understanding of patient care management. Her extensive background equips her with the skills necessary to address the diverse needs of patients and navigate complex healthcare challenges effectively.

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