Patrick Tierney
About Patrick Tierney
Patrick Tierney is a Customer Service Representative at EmblemHealth, with a diverse background in digital media and customer service roles. He has worked in various capacities at Maximus and has demonstrated a commitment to professional growth through promotions and skill development.
Work at EmblemHealth
Patrick Tierney has been employed at EmblemHealth as a Customer Service Representative since 2021. In this role, he is responsible for assisting customers with their inquiries and ensuring a high level of service. His experience in customer service allows him to effectively address customer needs and enhance their overall experience.
Current Role at Maximus
In addition to his position at EmblemHealth, Patrick Tierney works as a Research Administrator at Maximus, a role he has held since 2019. His responsibilities include managing research-related tasks and supporting various administrative functions. This position complements his extensive background in customer service and digital media.
Career Background and Experience
Patrick Tierney has a diverse professional background, having transitioned from graphic and web design to customer service. He began his career as a Receptionist at Marist College and has held several positions at Maximus, including Call Center Representative and Account Review Administrator. His experience spans various roles that have contributed to his adaptability and skill development.
Education and Expertise
Patrick Tierney studied at Marist College, where he earned a Bachelor of Arts in Studio Art from 2007 to 2011. His educational background in digital media and troubleshooting enhances his customer service expertise, allowing him to effectively resolve complaints and improve customer satisfaction.
Achievements at Maximus
During his tenure at Maximus, Patrick Tierney demonstrated a commitment to professional growth, resulting in multiple promotions to positions of greater responsibility. His roles included Call Center Representative, Account Review Administrator, and currently, Research Administrator, showcasing his ability to excel in various capacities within the organization.