Ramya Ananthanarayanan, Pmp, Csm, Itil
About Ramya Ananthanarayanan, Pmp, Csm, Itil
Ramya Ananthanarayanan is the Director of Underwriting Reporting and Analytics at EmblemHealth, where she has worked since 2014. She has a strong background in engineering and project management, with notable achievements in enhancing sales and client reporting processes.
Work at EmblemHealth
Ramya Ananthanarayanan has served as the Director of Underwriting Reporting and Analytics at EmblemHealth since 2014. In this role, she has enhanced disruption and repricing processes, contributing to a 5-7% increase in sales. She has led a team of over 50 professionals in migrating Underwriting Reporting capabilities from legacy applications to FACETS. Additionally, she has managed vendor relations to improve client reporting transparency and supported the development of dental products and networks in Connecticut. Her efforts in implementing automation in client reporting resulted in a 13% increase in customer retention and an 8% increase in sales.
Education and Expertise
Ramya Ananthanarayanan holds a Bachelor's degree in Engineering from Bombay University. She further advanced her education by obtaining a Master of Science in Engineering from The University of Texas, where she studied from 2006 to 2008. Her academic background has equipped her with a strong foundation in engineering principles, which she applies in her professional roles. Additionally, she has earned certifications in Project Management Professional (PMP), Certified ScrumMaster (CSM), and ITIL, demonstrating her commitment to continuous professional development and expertise in project management and IT service management.
Background
Before her current position at EmblemHealth, Ramya Ananthanarayanan worked as a Senior Project Manager at Integrated Resources from 2013 to 2014. She has also held the position of Senior Business System Analyst at Software Catalysts LLC, where she worked with Wellpoint in 2009. Earlier in her career, she served as a Teaching Assistant in the Biomedical Engineering Department at the University of Texas at Arlington from 2006 to 2007. These roles have contributed to her extensive experience in project management and analytics within the healthcare sector.
Achievements
Throughout her career, Ramya Ananthanarayanan has achieved significant milestones in underwriting and analytics. She has coached and mentored a team of over 20 Underwriters to adapt to new technologies and processes, showcasing her leadership skills. Her work in enhancing underwriting capabilities and implementing automation has led to measurable improvements in customer retention and sales. Additionally, she has gained expertise in new business underwriting activities for new group enrollments, further solidifying her impact in the industry.