Senada Velovic
About Senada Velovic
Senada Velovic is a Manager of Claims Quality at EmblemHealth, where she focuses on enhancing claims processing efficiency and accuracy. With a background in health services administration and extensive experience in claims management, she has developed training programs and implemented quality assurance measures to improve overall claims operations.
Current Role at EmblemHealth
Senada Velovic currently serves as the Manager of Claims Quality at EmblemHealth. In this role, she has been responsible for utilizing advanced data analysis techniques to enhance claims quality and reduce errors. She has developed training programs aimed at improving claims quality and collaborates with cross-functional teams to streamline claims operations and improve customer satisfaction. Her tenure in this position began in 2021 and has continued for three years.
Previous Experience at EmblemHealth
Senada Velovic has extensive experience at EmblemHealth, having worked in various roles since 2012. She served as a Hospital Analyst from 2012 to 2018, focusing on improving claims processing efficiency and accuracy. Following this, she worked as a Knowledge Manager in Vendor Operations Management from 2018 to 2021, where she played a key role in implementing quality assurance measures for claims management. Her work at EmblemHealth has spanned a total of nine years.
Education and Credentials
Senada Velovic holds a Bachelor of Science (B.S.) in Health Services Administration from Lehman College, where she studied from 2013 to 2017. She also obtained an Advanced Certificate Post Baccalaureate from The Graduate Center, City University of New York, in 2018. In addition, she earned a Certificate in Medical Billing and Coding from SUNY Westchester Community College in 2010. Her educational background provides a solid foundation for her expertise in claims management.
Background in Agricultural Business
Senada Velovic completed her high school education at Srednja Poljuprivredna, where she studied Agricultural Business and Management, achieving an International High School Diploma from 1992 to 1996. This early educational background contributed to her analytical skills and understanding of business operations, which she later applied in her healthcare career.