Stephanie Civitello
About Stephanie Civitello
Stephanie Civitello is a Senior Care Specialist at EmblemHealth, where she has worked since 2020. She has extensive experience in client relations and account management within the healthcare industry, having held various positions at CDPHP, MVP Health Care, and other organizations.
Current Role at EmblemHealth
Stephanie Civitello serves as a Senior Care Specialist in Utilization Management at EmblemHealth since 2020. In this role, she is responsible for overseeing the Medicaid line of business, which involves collaboration with various departments to ensure effective service delivery. Her focus includes ensuring one-call resolution for member inquiries and maintaining comprehensive documentation of member encounters in the Facets system.
Previous Experience in Healthcare
Before her current position, Civitello held several roles in the healthcare sector. She worked at MVP Health Care as a Professional in Client Services - Labor and ASO from 2019 to 2020, and as a Senior Account Coordinator from 2003 to 2011. Additionally, she was a Client Manager for Strategic Accounts at CDPHP from 2016 to 2019 and a Member Relations Specialist from 2013 to 2015. Her diverse experience encompasses client relations and account management.
Education Background
Stephanie Civitello completed her secondary education at Mont Pleasant High School. Specific details regarding further education or certifications beyond her Life, Accident, and Health license, which she has held since 2008, are not provided.
Licenses and Certifications
Civitello has maintained a Life, Accident, and Health license since 2008. This certification enables her to engage in various aspects of health insurance and client services within the healthcare industry.
Work History Overview
Civitello's career spans multiple roles in the healthcare industry. She has worked at Community Eye Care as a Sales Implementation Coordinator from 2015 to 2016 and at Health Management Systems as a Provider Relations Specialist from 2012 to 2013. Her extensive work history reflects a commitment to client services and healthcare management.