Tamara May
About Tamara May
Tamara May serves as the Vice President of Case Installation & Maintenance at EmblemHealth, where she has worked since 2020. With a background in operations and a focus on customer delivery processes, she promotes teamwork and data-driven decision-making within the organization.
Current Role at EmblemHealth
Tamara May serves as the Vice President of Case Installation & Maintenance at EmblemHealth, a position she has held since 2020. In this role, she oversees the end-to-end customer delivery process, which includes client and member onboarding, membership and billing, case installation, benefit configuration, and collections. Her responsibilities also encompass managing relationships with delegated vendors to ensure seamless operations.
Previous Experience at EmblemHealth
Prior to her current role, Tamara May worked at EmblemHealth as the Assistant Vice President of Case Installation & Operational Excellence from 2017 to 2020. During her tenure, she focused on enhancing operational processes and improving service delivery within the organization. Her experience in this role laid the groundwork for her advancement to Vice President.
Professional Background at Sentara Healthcare
Tamara May served as the Director of Operations at Sentara Healthcare from 2007 to 2017. In this capacity, she was responsible for overseeing various operational functions, contributing to the organization's efficiency and effectiveness in healthcare delivery. Her decade-long experience at Sentara Healthcare provided her with a solid foundation in operational management.
Education and Expertise
Tamara May holds a Bachelor of Arts in Accounting from Lincoln University, where she studied from 1985 to 1989. She later earned a Master of Business Administration from Old Dominion University, completing her studies in 2007. Her educational background equips her with strong analytical and financial skills, which she applies in her current and previous roles.
Diversity, Equity, and Inclusion Initiatives
As an Executive member of the Diversity, Equity, and Inclusion (DEI) council at EmblemHealth, Tamara May plays a key role in promoting inclusive practices within the organization. Her involvement in the DEI council reflects her commitment to fostering a diverse workplace and ensuring equitable opportunities for all employees.