Tracy Cole
About Tracy Cole
Tracy Cole serves as the Supervisor of Network Compliance and Contract Management at Emblemhealth, a position she has held since 2012. With a background in customer service and contract coordination, she has played a significant role in regulatory compliance and staff development.
Current Role at EmblemHealth
Tracy Cole serves as the Supervisor of Network Compliance and Contract Management at EmblemHealth. In this role, she has been responsible for overseeing compliance with network regulations and managing contracts since 2012. Her work involves collaborating with various departments to ensure that the organization meets regulatory requirements and operational standards.
Previous Experience at EmblemHealth
Tracy Cole has held multiple positions at EmblemHealth prior to her current role. She worked as a Customer Service Advocate from 2004 to 2008, followed by a position as an Enrollment Specialist from 2008 to 2009. Subsequently, she served as a Contract Coordinator from 2009 to 2012. These roles provided her with a comprehensive understanding of customer service, enrollment processes, and contract management within the healthcare sector.
Education and Qualifications
Tracy Cole obtained a Bachelor’s degree in Occupational Therapy from York College of the City University of New York, where she studied from 1999 to 2002. Additionally, she earned an Associate of Arts degree in Management, Health Care Administration from the Academy of Medical & Health Science in 1999. Her educational background supports her expertise in healthcare management and compliance.
Contributions to Regulatory Compliance
In her current role, Tracy Cole has played a significant part in assisting the New York State Department of Health during on-site audits. She ensured that all necessary supporting documentation was included in the audit files, demonstrating her commitment to maintaining compliance with state regulations. Her efforts contribute to the organization's adherence to healthcare standards.
Leadership and Development Initiatives
Tracy Cole has developed and implemented developmental plans for her direct reports to align with organizational goals. This initiative reflects her leadership skills and commitment to fostering professional growth within her team. Her focus on development ensures that her team is equipped to meet the challenges of network compliance and contract management.