Veronica Bernardo
About Veronica Bernardo
Veronica Bernardo serves as a Retention Manager at EmblemHealth and has held this position since 2018. She also works as a community organizer and consultant at Locust Street Group, where she has been employed since 2016.
Work at EmblemHealth
Veronica Bernardo has been serving as a Retention Manager at EmblemHealth since 2018. In this role, she focuses on strategies to enhance customer retention and improve overall satisfaction within the organization. Her responsibilities include analyzing customer feedback, developing retention programs, and collaborating with various teams to ensure a seamless experience for members.
Current Role at Locust Street Group
In addition to her position at EmblemHealth, Veronica Bernardo has been involved with Locust Street Group since 2016. She works as a Community Organizer, where she engages with community members to address their needs and promote initiatives that foster community development. Since 2018, she has also taken on the role of Consultant, providing expert advice and strategies to enhance the organization's outreach and effectiveness.
Education and Expertise
Veronica Bernardo earned a Bachelor of Arts degree from St. John's University, completing her studies from 2011 to 2015. This educational background has equipped her with skills in communication, community engagement, and strategic planning, which she applies in her current roles.
Background
Veronica Bernardo has built a career in community organization and customer retention since her graduation. Her work experience spans over eight years at Locust Street Group and six years at EmblemHealth, showcasing her commitment to enhancing community relations and member satisfaction.