Yvonne Armstrong
About Yvonne Armstrong
Yvonne Armstrong is a Senior Vendor Specialist and Relationship Manager at EmblemHealth, where she has worked since 2014. With extensive experience in vendor management and contract oversight, she previously held various roles at EmblemHealth and HIP Health Plan of Greater New York, focusing on financial control and performance tracking.
Current Role at EmblemHealth
Yvonne Armstrong currently serves as a Senior Vendor Specialist/Relationship Manager in Vendor Management at EmblemHealth. She has held this position since 2014, contributing to the management of vendor relationships and ensuring financial control through finance and invoicing management. In her role, she manages governance forums, including monthly Administrative Operating Committee Meetings and audit meetings, ensuring that follow-up actions are completed. She also provides dashboard reporting to track and manage vendor performance through Service Level Agreement (SLA) management.
Previous Experience at EmblemHealth
Prior to her current role, Yvonne Armstrong worked at EmblemHealth in various capacities. She was a Provider Relations Coordinator in Physician Contracting and Management from 2005 to 2011, where she focused on managing provider relations. She also served as a Senior Clinical Contracting Specialist in the Managed Long Term Care Department from 2013 to 2015 and as a Senior Contracting Specialist in Physician Contracting and Management from 2011 to 2013. Her roles involved advising on contract interpretation and managing disputes.
Experience at HIP Health Plan of Greater New York
Yvonne Armstrong has extensive experience from her time at HIP Health Plan of Greater New York. She worked as a Senior Case Manager at the Manhattan Mental Health Center from 1995 to 1999 and as a Care Management Associate in Mental Health from 1999 to 2000. Additionally, she held the position of Provider Relations Associate in Mental Health from 2004 to 2005 and served as an Adverse Determination Coordinator in Mental Health from 2000 to 2004. Her roles involved case management and provider relations.
Education and Academic Background
Yvonne Armstrong studied at St. Francis College, where she earned a Bachelor's degree in Psychology. This academic background has provided her with a foundation in understanding human behavior, which is beneficial in her roles within healthcare and vendor management.