Zack Kapllan
About Zack Kapllan
Zack Kapllan serves as the Lead Business Systems Analyst at EmblemHealth, where he specializes in system regression testing and technical support for the Market Prominence system. He has a solid background in healthcare regulations and holds both a Bachelor's degree in Communications and a Master's degree in Liberal Arts from New York institutions.
Work at EmblemHealth
Zack Kapllan has served as the Lead Business Systems Analyst at EmblemHealth since 2010. In this role, he conducts system regression testing, including User Acceptance Testing (UAT), to ensure the reliability of systems. He provides technical support and training to 40 end-users of the Market Prominence system, enhancing user experience and system efficiency. Kapllan is responsible for creating and modifying Crystal Reports, which support various business operations within the organization.
Education and Expertise
Zack Kapllan holds a Bachelor's degree in Communications from The City University of New York, where he studied from 2004 to 2008. He furthered his education at Stony Brook University, earning a Master's degree in Liberal Arts and Sciences/Liberal Studies from 2008 to 2009. His expertise includes configuring Truth Tables and Validations, as well as escalating issues within the Market Prominence system. Kapllan possesses thorough knowledge of Medicare, Medicaid, Child Health Plus, and Family Health Plus rules and regulations.
Background
Before joining EmblemHealth, Zack Kapllan worked as a Senior Business Analyst at MJHS from 2005 to 2010. During his tenure there, he developed skills in system analysis and project management. His background in healthcare systems has equipped him with the necessary skills to manage member updates and status management using various software tools such as PPM, KIDS, HPN, and CKIS.
Achievements
Zack Kapllan has demonstrated strong interpersonal, analytical, organizational, and multi-tasking skills throughout his career in the healthcare sector. His contributions include conducting comprehensive system testing and providing training that enhances system reliability and user proficiency. He has played a significant role in ensuring that business operations are supported through effective reporting and system management.