Alyssa Vicencio
About Alyssa Vicencio
Alyssa Vicencio is a Customer Success Manager with experience in various roles within the customer service and retail sectors. She has worked for companies such as BRIKA, Furnishr, and YM INC., and holds a Bachelor of Commerce from Ryerson University.
Work at Emburse
Alyssa Vicencio currently holds the position of Customer Success Manager at Emburse. She has been with the company since 2022, contributing to the management of customer relationships and ensuring client satisfaction. Her role involves collaborating with clients to optimize their use of Emburse's financial management solutions.
Previous Experience in Customer Success
Before joining Emburse, Alyssa Vicencio worked as a Customer Success Manager at Furnishr from 2018 to 2022. In this role, she focused on enhancing customer experiences and managing client accounts in the Toronto, Canada area. Her earlier experience also includes a position as a Buyer at YM INC. from 2017 to 2018, where she was involved in procurement and inventory management.
Internship Experience at BRIKA
Alyssa Vicencio gained valuable experience as a Business Intern at BRIKA in 2016. During her three-month internship, she was exposed to various aspects of business operations, which contributed to her professional development and understanding of the retail industry.
Education and Expertise
Alyssa Vicencio earned her Bachelor of Commerce degree from Ryerson University, specifically from the Ted Rogers School of Retail Management, between 2013 and 2017. This educational background provided her with foundational knowledge in retail management and business practices, which she has applied throughout her career.