Andrew Elvester
About Andrew Elvester
Andrew Elvester serves as the Vice President of Customer Success at Emburse, a position he has held since 2024. He has extensive experience in customer success and sales engineering, having previously worked in various roles at Sovos and Xiotech.
Current Role at Emburse
Andrew Elvester serves as the Vice President of Customer Success at Emburse, a position he has held since 2024. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients receive optimal support and value from Emburse's offerings. His leadership in this capacity focuses on enhancing customer relationships and driving satisfaction.
Previous Experience at Sovos
Before joining Emburse, Andrew Elvester held multiple roles at Sovos. He served as the Director of Customer Success from 2021 to 2024, where he led efforts to improve customer engagement and success metrics. Prior to that, he was the Vice President of Support and Customer Success for 11 months in 2021 and the Director of Sales Engineering and Enablement from 2016 to 2019. His tenure at Sovos spanned several years, contributing significantly to customer-focused strategies.
Experience at Xiotech
Andrew Elvester worked at Xiotech in various marketing roles. He was the Marketing Programs Manager from 2004 to 2006 and later served as the Product Marketing Manager from 2006 to 2008. In these positions, he focused on developing marketing strategies and programs that supported product launches and market engagement.
Education and Academic Background
Andrew Elvester studied at the University of Alaska Anchorage, where he earned a Bachelor of Arts degree with a double major in Marketing and Management. His academic journey spanned from 1998 to 2002, providing him with a solid foundation in business principles that he has applied throughout his career.
Early Career at Comm-works
In the early stages of his career, Andrew Elvester worked at Comm-works as a Client Services Representative, also serving as a Project Manager. This role lasted for 8 months from 2003 to 2004 and involved managing client projects and ensuring service delivery.