Cody Rishell

Tier 3 Support Specialist @ Emburse

About Cody Rishell

Cody Rishell is a Tier 3 Support Specialist at Emburse, with a background in graphic design and project management. He has held various roles in customer success and support, contributing to process improvements and employee onboarding.

Work at Emburse

Cody Rishell has been employed at Emburse as a Tier 3 Support Specialist since 2021. In this role, he plays a significant part in assisting with corporate credit card processes and contributes to process improvements and backlog management, which enhances team efficiency. Additionally, he is involved in the onboarding process for new employees, facilitating smoother transitions within the organization.

Previous Experience at Tallie

Prior to his current role at Emburse, Cody Rishell worked at Tallie in various capacities. He served as a Customer Success Manager from 2020 to 2021 and as a Product Expert from 2016 to 2018. He also held the position of Tier 2 Support Specialist from 2018 to 2020. His experience at Tallie included providing support and expertise in product-related inquiries and ensuring customer satisfaction.

Education and Expertise

Cody Rishell studied at the Academy of Art University, where he earned a Master of Fine Art in Graphic Design from 2009 to 2013. He also studied Traditional Illustration at the same institution from 2003 to 2008. In 2021, he completed a Certificate in Project Management at Cornell University, further enhancing his skills in project management and organizational efficiency.

Freelance Work and Artistic Background

Before his roles in corporate environments, Cody Rishell worked as a freelance illustrator, graphic designer, fine artist, and muralist from 2008 to 2017. This experience provided him with a diverse skill set in visual arts and design, contributing to his overall expertise in graphic design and illustration.

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