Cody Rishell
About Cody Rishell
Cody Rishell is a Senior Technical Support Specialist at Emburse, where he has worked since 2021. He has a background in customer success and technical support, along with degrees in Graphic Design and Project Management.
Current Role at Emburse
Cody Rishell currently serves as a Senior Technical Support Specialist at Emburse. He has held this position since 2021 and is based in San Francisco, California. In this role, he is responsible for providing technical support and assistance to clients, ensuring they can effectively utilize Emburse's solutions.
Previous Experience at Emburse
Prior to his current role, Cody worked at Emburse as a Customer Success Manager from 2020 to 2021. During this time, he focused on enhancing customer satisfaction and retention by addressing client needs and facilitating their use of the company's products.
Professional Background at Tallie
Cody Rishell has extensive experience at Tallie, where he held multiple roles. He began as a Tier 2 Support Specialist from 2018 to 2020, providing advanced support to customers. He then transitioned to a Customer Success Manager role for a year before becoming a Product Expert from 2016 to 2018, contributing to product knowledge and user engagement.
Educational Background
Cody studied at Cornell University, where he earned a Certificate in Project Management in 2021 after an 11-month program. He also attended the Academy of Art University, achieving a Master of Fine Art in Graphic Design from 2009 to 2013 and studying Traditional Illustration from 2003 to 2008.
Freelance Work as an Illustrator
Before his roles in technical support and customer success, Cody worked as a freelance illustrator, graphic designer, fine artist, and muralist from 2008 to 2017. This experience allowed him to develop a diverse skill set in visual arts while working independently in the San Francisco Bay Area.