Daniel Mc Govern
About Daniel Mc Govern
Daniel Mc Govern is a Customer Success Manager at Emburse, where he has worked for 11 years. He has a strong background in operations management and customer service in the computer software industry, with a focus on enhancing customer satisfaction and retention.
Work at Emburse
Daniel Mc Govern has been serving as a Customer Success Manager at Emburse since 2013. Over the course of 11 years, he has developed expertise in enhancing customer satisfaction and retention through strategic account management. His role involves working closely with clients to ensure they derive maximum value from Emburse's software solutions. Based in the Portland, Maine Area, he plays a crucial part in the company's customer success initiatives.
Education and Expertise
Daniel Mc Govern earned a Bachelor of Business Administration (BBA) from the University of Maine, where he studied Business Administration and Management from 2006 to 2011. His educational background has equipped him with a solid foundation in business principles, which he applies in his current role. He possesses advanced skills in Microsoft Excel and Microsoft Word, which support his effective sales strategies and operational management.
Background
Daniel Mc Govern has a strong background in operations management and customer service within the computer software industry. His experience has contributed to his ability to manage customer accounts effectively and enhance overall customer experiences. This background has been instrumental in his success at Emburse, where he focuses on building long-term relationships with clients.
Achievements
Daniel Mc Govern has a proven track record of enhancing customer satisfaction and retention through strategic account management. His efforts in this area have positively impacted the customer experience at Emburse, demonstrating his commitment to client success and operational excellence within the software industry.