Nikki Kopfman
About Nikki Kopfman
Nikki Kopfman serves as an Enterprise Customer Success Manager at Emburse, a position she has held since 2023. With a background in customer success and education, she has previously worked at companies such as Imagine Learning, Punchh, and Mitek Systems.
Work at Emburse
Nikki Kopfman has been serving as an Enterprise Customer Success Manager at Emburse since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions for enterprise clients. Her responsibilities include managing client relationships, addressing customer needs, and driving product adoption to maximize value for users.
Previous Experience in Customer Success
Before joining Emburse, Nikki Kopfman held several positions in customer success. She worked at Punchh as an Enterprise Customer Success Manager from 2022 to 2023. Prior to that, she was a Customer Success Manager at Mitek Systems from 2019 to 2022, where she operated in the Greater San Diego Area. Additionally, she served as a Customer Success Manager at Imagine Learning from 2015 to 2019, covering both the Greater San Diego Area and Greater Salt Lake City Area.
Educational Background
Nikki Kopfman studied at Westminster College, where she earned a Bachelor of Arts degree in Special Education and Teaching, as well as in Education and Education Technology. Her studies spanned from 2008 to 2012, providing her with a solid foundation in educational methodologies and technology integration.
Teaching Experience
Nikki Kopfman has experience in education, having worked as a 4th Grade Teacher for WorldTeach in American Samoa from 2014 to 2015. This role involved developing lesson plans, managing classroom activities, and fostering a positive learning environment for students.