Vina Luu
About Vina Luu
Vina Luu serves as the Customer Service Operations Manager at Emburse, a position she has held since 2022. She has a background in operations and biology, having previously worked as an Operations Analyst at Emburse and earned her Bachelor's degree from UC Irvine.
Work at Emburse
Vina Luu has been employed at Emburse since 2021. She began her tenure as an Operations Analyst, where she worked for 10 months before advancing to the role of CS Operations Manager in 2022. In her current position, she oversees customer service operations, contributing to the efficiency and effectiveness of the company's processes. Her work is based in San Diego, California.
Education and Expertise
Vina Luu earned her Bachelor's degree in Biology from the University of California, Irvine, completing her studies from 2015 to 2019. This educational background provides her with a strong foundation in analytical thinking and problem-solving, skills that are valuable in her current role in operations management.
Background
Before joining Emburse, Vina Luu worked at Certify, Inc. as a Business Development professional for two years, from 2019 to 2021. She also gained experience as a Medical Scribe at St. Joseph Hospital in 2018, where she worked for five months. These roles have contributed to her understanding of operational processes and customer service.
Career Progression
Vina Luu's career has shown a clear progression in the field of operations and customer service. Starting as a Medical Scribe, she transitioned to business development at Certify, Inc., and then to operations analysis at Emburse. Her current role as CS Operations Manager reflects her growth and expertise in managing customer service operations.