Vishnu Singh
About Vishnu Singh
Vishnu Singh is a Technical Support Manager at Emburse, specializing in Nexonia since 2019. He has a strong background in technical support, having previously worked in various roles at Nexonia and Workopolis, and is known for his analytical skills and ability to resolve complex client issues.
Work at Emburse
Vishnu Singh has been serving as the Technical Support Manager at Emburse since 2019. In this role, he oversees the technical support operations for Nexonia, a product of Emburse. His responsibilities include managing a team and ensuring efficient resolution of client issues. Singh has implemented solutions that have notably reduced error rates and enhanced productivity within the technical support team.
Education and Expertise
Vishnu Singh studied Journalism at Ryerson University from 1998 to 2001. His educational background has contributed to his communication skills and ability to convey technical information effectively. Singh's expertise lies in technical support, where he demonstrates strong analytical skills and superior troubleshooting abilities.
Background
Before joining Emburse, Vishnu Singh held various positions in the technical support field. He worked at Nexonia as a Product Support Specialist and later as a Technical Team Lead from 2014 to 2019. Prior to that, he was employed at Workopolis, where he served as an Account Services Representative from 2007 to 2010 and as a Second Level Technical Support from 2010 to 2013.
Achievements
Vishnu Singh has a proven track record of efficiently resolving complex client issues, even under tight deadlines. His contributions to the technical support team have led to significant improvements in operational efficiency. Singh's ability to implement effective solutions has been a key factor in enhancing productivity and reducing error rates.