Beatriz Ziebell, MBA
About Beatriz Ziebell, MBA
Beatriz Ziebell, MBA, is the Sr. Manager of DCX Operations at Emerson in Shakopee, Minnesota, with over 15 years of experience in digital applications and process improvement.
Current Role: Sr. Manager, DCX Operations at Emerson
Beatriz Ziebell currently holds the position of Sr. Manager, DCX Operations at Emerson. Working out of Shakopee, Minnesota, Beatriz operates in a hybrid role. She directs digital customer experience initiatives and oversees the operations to ensure optimal service delivery. Her responsibilities include leading digital transformation efforts that enhance the customer's interaction with the company's digital platforms.
Previous Roles at Emerson and General Mills
Before her current role, Beatriz Ziebell served as the eCommerce Manager, BSA for Digital Customer Experience at Emerson from 2014 to 2017. At General Mills, she worked in multiple capacities including Project Manager for IT Digital Marketing from 2013 to 2014, Sr. Business Applications Analyst from 2011 to 2013, and Programmer Analyst for HRIS from 2006 to 2011. These positions were based in St. Louis Park, MN, and contributed significantly to her expertise in digital marketing and business applications.
Educational Background: MBA from University of St. Thomas
Beatriz Ziebell achieved her MBA from the University of St. Thomas, specializing in Marketing and Entrepreneurship. She completed this program over the course of six years, from 2007 to 2013. Her educational background also includes a Bachelor's degree in CIS & Business Administration from Minnesota State University, Mankato, and an Associate of Applied Science in Computer Science from Normandale Community College.
Career Beginnings and Teaching Experience
Before her extensive career in digital operations and project management, Beatriz Ziebell worked as a CAD System Administrator at Seagate Technologies from 1995 to 1999 in Shakopee, MN. Additionally, she gained initial teaching experience as a Teaching Assistant at Minnesota State University Mankato from 2006 to 2007. This variety of roles helped build a strong foundation in both technical and instructional capacities.
Expertise in Digital Transformation and Customer Experience
Throughout her career, Beatriz Ziebell has specialized in implementing digital transformation initiatives and enhancing digital customer experiences. At Emerson Automation Solutions, she led significant improvements in the digital customer experience and implemented a benchmarking process to identify competitive digital opportunities. She also grew the digital delivery team, focusing on creating customer-centric content. With over 15 years of experience, Beatriz excels in process improvement and team collaboration, showcasing her strong analytical and problem-solving skills.