Charles Rico
About Charles Rico
Charles Rico is a Technical Writer at Emerson with over a decade of experience in technical writing and a background in IT service desk engineering.
Current Position at Emerson
Charles Rico is currently employed at Emerson as a Technical Writer. In this role, he is responsible for creating and maintaining technical documentation to support various engineering projects. His duties include writing user manuals, creating technical reports, and collaborating with engineering teams to ensure accurate and comprehensive documentation. Charles leverages his extensive background in technical writing and engineering to produce clear and precise technical documents.
Previous Role at A.P. Moller - Maersk
Before his current position at Emerson, Charles Rico worked as an IT Service Desk Engineer at A.P. Moller - Maersk from 2009 to 2011. During his tenure, he provided technical support and resolved IT-related issues for employees. His responsibilities included troubleshooting hardware and software problems, managing user accounts, and maintaining IT system efficiency. This role honed his problem-solving skills and deepened his understanding of IT operations.
Education at Mapúa University
Charles Rico attended Mapúa University, where he completed his bachelor's degree over six years, from 2003 to 2009. His education provided him with a strong foundation in engineering and technical disciplines. This academic background has been instrumental in his ability to understand complex engineering concepts and effectively communicate them through technical documentation.
Experience in Technical Writing
Charles Rico has over a decade of experience in technical writing, starting his career in this field in October 2011. Throughout his career, he has specialized in creating various types of technical documentation, including user manuals, technical reports, and procedural documents. His extensive experience allows him to produce high-quality documents that meet the needs of engineering and technical teams.
Background in IT and Engineering
Charles Rico's professional journey began in the IT service desk field, providing him with a strong foundation in technical support and IT operations. His transition to technical writing has been supported by his educational background in engineering from Mapúa University. This combination of IT and engineering expertise makes him proficient in understanding and documenting complex technical information.