Jed Canlas
About Jed Canlas
Jed Canlas is an IT Business Systems Analyst II at Emerson with a background in CRM analysis and business economics.
Current Position at Emerson
Jed Canlas holds the position of IT Business Systems Analyst II at Emerson. His responsibilities include analyzing and optimizing business systems to improve efficiency and productivity. By leveraging his experience in data analysis and process improvement, he contributes to the company's ongoing efforts to streamline operations.
Past Experience at Home Credit Philippines
Jed Canlas served as a Senior CRM Analyst at Home Credit Philippines from 2018 to 2021. During his tenure in the National Capital Region, he focused on customer relationship management and played a key role in automating the update of regular reports and generation of bonuses using SQL and VBA. His work significantly contributed to enhancing the company's CRM systems.
Education at University of the Philippines Diliman
Jed Canlas studied Business/Managerial Economics at the University of the Philippines Diliman, earning a Bachelor of Science degree in 2017. His academic background provided a strong foundation in business economics and management, which has been instrumental in his roles in business systems analysis and CRM.
Expertise in SQL and VBA Automation
Jed Canlas has demonstrated expertise in SQL and VBA automation. He automated the update of regular reports and the generation of bonuses, which streamlined reporting processes and improved data accuracy. His skills in writing and optimizing database queries have also been pivotal in enhancing the efficiency of business systems.
Achievements in Data Analysis and Process Improvement
Jed Canlas has made noteworthy contributions in data analysis and process improvement. He utilized models to forecast sales volume and headcount and provided data and analysis for projects aimed at improving average handling time. These initiatives have led to significant process improvements and increased operational efficiency.
Role as Mentor and Resource Person
In addition to his technical skills, Jed Canlas has also been recognized for his role as a mentor and resource person for colleagues. His ability to guide and support team members has contributed to a collaborative work environment and facilitated knowledge sharing within the organization.