Mark Yap
About Mark Yap
Mark Yap is a Technical Support Manager at Emerson in St. Louis, Missouri, with over a decade of experience at the company and a strong background in various managerial roles across multiple companies.
Technical Support Manager at Emerson
Mark Yap currently holds the position of Technical Support Manager at Emerson, based in St. Louis, Missouri, United States. He has been with the company for over a decade, starting his tenure in August 2009. In this role, he oversees the technical support teams, leveraging his extensive experience to manage operations effectively in a global setting.
Operations Manager at Infosys BPO
Mark Yap worked as an Operations Manager at Infosys BPO from 2008 to 2009 for a duration of 8 months. During this time, he developed significant expertise in operations management, overseeing various processes and teams to ensure optimal performance and efficiency.
Senior Program Manager at Sutherland Global Services
From 2006 to 2008, Mark Yap served as a Senior Program Manager at Sutherland Global Services for 2 years. In this role, he was responsible for managing programs and projects, enhancing his skills in program management and strategic planning.
Account Manager at Sykes Asia
Between 2001 and 2006, Mark Yap served as an Account Manager at Sykes Asia. Over his 5-year tenure, he gained a comprehensive understanding of account management, working closely with clients to ensure their needs were met and maintaining strong business relationships.
Education and Background
Mark Yap pursued higher education at the Ateneo Graduate School of Business from 2010 to 2013. He also holds a Bachelor of Science degree from De La Salle University, where he studied from 1997 to 2001. His educational background laid a strong foundation for his career in management and technical support.