Maynard Hung
About Maynard Hung
Maynard Hung is a Manager IT, Service Delivery at Emerson in St. Louis, Missouri, with over 15 years of experience in IT service management.
Current Role at Emerson
Maynard Hung currently holds the position of Manager IT, Service Delivery at Emerson in St. Louis, Missouri, United States. In this role, he oversees IT service delivery to ensure efficient and effective support for the organization. His responsibilities include managing IT service processes and leading a team to provide quality IT services.
Previous Roles at Emerson
Maynard Hung has held several positions at Emerson over a span of 15 years. Prior to his current role, he served as a Senior Supervisor, IT Service Desk SME. From 2013 to 2015, he was a Supervisor, IT Service Desk. Earlier roles include Supervisor, Monitoring and Triage (2009-2013), Tier 2 IT Service Desk Analyst (2008-2009), and Tier 1 IT Service Desk Analyst (2006-2008).
Experience at Clientlogic
Maynard Hung began his career at Clientlogic in Canada. He worked as a Technical Support Representative from 2004 to 2006 and briefly served as a Resolution Expert in 2006. These roles provided him with foundational experience in technical support.
Educational Background
Maynard Hung studied at Centro Escolar University, where he earned a Bachelor's degree in Computer Science, Commerce. He completed his studies between 1999 and 2003. This educational background equipped him with essential knowledge in computer science and commerce.
IT Service Management Expertise
With over 15 years of experience at Emerson, Maynard Hung has developed extensive expertise in IT service management. His career progression from IT Service Desk Analyst to Manager IT, Service Delivery showcases his skills in service desk operations, monitoring, and service delivery management. His technical and leadership skills have contributed significantly to his professional growth.