Sokhom Ngep
About Sokhom Ngep
Sokhom Ngep is a System Administrator at Emerson in Chanhassen, MN, with a background in IT support and a BA in CIS from Metropolitan State University.
Title
Sokhom Ngep serves as a System Administrator at Emerson in Chanhassen, MN. In this role, he is responsible for managing and maintaining the company's IT infrastructure, ensuring smooth operations across various technical platforms and devices.
Previous Work Experience
Before joining Emerson, Sokhom Ngep worked at the University of Minnesota as IT Support from 2008 to 2011. Prior to that, he served as IS Support at Carver County (MN) from 2006 to 2008 in Chaska, Minnesota. These positions allowed him to build a strong foundation in IT support and systems management.
Education and Expertise
Sokhom Ngep earned a Bachelor of Arts in Computer Information Systems (CIS) from Metropolitan State University. His academic background provided him with a comprehensive understanding of IT fundamentals, essential for his role as a System Administrator.
Technical Skills and Responsibilities
Sokhom Ngep is proficient in providing technical support for a variety of devices, including Dell computers, Cisco VoIP phones, iPhones, and Blackberries. He manages Microsoft Active Directory User Accounts and Group Policies, and he is experienced with multiple versions of Microsoft Windows, including XP, 7, and 8. Additionally, he is skilled in configuring network and Cisco racks, handles Symantec Antivirus Security and PGP encryption, and supports HP and Xerox printers. He also has extensive experience with different versions of Microsoft Office, including 2003, 2007, and 2012.