Timothy Layer
About Timothy Layer
Timothy Layer is the Sr. VP of Customer Care & OPEX at Emerson in Bloomington, MN, with over a decade of experience in customer care and operational excellence.
Title
Timothy Layer holds the position of Sr. VP of Customer Care & OPEX at Emerson. In this role, he oversees customer care and operational excellence in the Bloomington, MN location.
Current Role at Emerson
Timothy Layer has been with Emerson since December 2012. Currently, he serves as the Sr. VP of Customer Care & OPEX. Based in Bloomington, MN, he is responsible for overseeing all aspects of customer care and ensuring operational excellence.
Previous Roles at Emerson
Prior to his current role, Timothy Layer served as the VP Latin America & Global Customer Care at Emerson from 2011 to 2012. He has accumulated extensive experience in customer care through various leadership positions at the company over the past decade.
Education and Expertise
Timothy Layer earned his MBA from the University of St. Thomas - Opus College of Business, completing his studies between 1994 and 1997. He also holds a Bachelor of Science in Aerospace Engineering and Mechanics (BS AEM) from the University of Minnesota, where he studied from 1982 to 1987. His educational background has contributed to his proficiency in operational excellence and customer care.