Emily Lynn
About Emily Lynn
Emily Lynn is a Technical Support Specialist currently employed at Emma, Inc. in Nashville, Tennessee, with a diverse background in customer service roles across various companies.
Work at Emma
Emily Lynn has been employed at Emma, Inc. as a Technical Support Specialist since 2022. In this role, she provides technical assistance and support to users, ensuring they have a positive experience with the company's products and services. Her position involves troubleshooting issues, guiding users through solutions, and contributing to the overall customer satisfaction efforts of the organization.
Previous Experience at The Farmer's Dog
Emily Lynn has held multiple positions at The Farmer's Dog. She worked as a Customer Relationship Specialist from 2021 to 2022, where she focused on maintaining customer relationships and addressing inquiries. Additionally, she served as a Customer Experience Associate from 2020 to 2021, contributing to customer service initiatives. Her experience in these roles has equipped her with skills in customer engagement and support.
Career Background in Customer Service
Emily Lynn has a diverse background in customer service roles. She was a Shift Supervisor at HMSHost from 2016 to 2017, managing operations and staff. Prior to that, she worked as a Barista at Starbucks from 2013 to 2016, where she developed strong customer interaction skills. Additionally, she served as a Support Team Lead at Takl | On-Demand Home Services from 2018 to 2020, overseeing support operations and team performance.
Education and Expertise
Emily Lynn is currently studying Business Administration and Management at Volunteer State Community College, a program she has been enrolled in since 2014. Her education complements her professional experience, providing her with a foundation in business principles and management practices that support her roles in customer service and technical support.