Katrina Jacobs

Katrina Jacobs

Operations Manager @ Emmersion

About Katrina Jacobs

Katrina Jacobs serves as the Operations Manager at Emmersion Learning in Rexburg, Idaho, where she has worked since 2015. She has a background in education and management, having previously developed a recruiting and training program for ESL tutors and worked in various roles, including as a Membership Consultant at Orangetheory Fitness.

Current Role at Emmersion Learning

Katrina Jacobs serves as the Operations Manager at Emmersion Learning, a position she has held since 2015. In this role, she oversees various operational aspects, including the management of recruiting and training programs for English as a second language tutors. Jacobs regularly evaluates the effectiveness of these programs through client feedback and tutor performance reports, ensuring that the organization maintains high standards in its educational offerings.

Previous Experience in Education

Before her current role, Katrina Jacobs worked at Zamenhof.net as an English Teacher for 11 months in 2015. During her time there, she developed a comprehensive recruiting and training program for tutors, which included job analysis and performance feedback. This experience contributed to her expertise in educational operations and tutor development.

Background in Membership Consulting

Katrina Jacobs also has experience in the fitness industry, having worked as a Membership Consultant at Orangetheory Fitness from 2015 to 2016 in Salt Lake City, Utah. This role involved engaging with potential members and promoting the benefits of fitness programs, enhancing her skills in client relations and service delivery.

Educational Qualifications

Katrina Jacobs earned her Bachelor’s Degree in Therapeutic Recreation/Recreational Therapy from Brigham Young University - Idaho, where she studied from 2011 to 2015. This educational background provided her with foundational knowledge in therapeutic practices and recreational programming, which may inform her approach to operations management.

Experience in Student Support

Katrina Jacobs served as the Involvement Council Coordinator at BYU-Idaho Student Support from 2012 to 2013. In this role, she coordinated student involvement initiatives, which helped her develop skills in program management and community engagement.

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