Jason Zhang
About Jason Zhang
Jason Zhang is a Sr Technical Support Engineer currently employed at Emotive, where he has worked since 2023. He has previous experience in various technical support roles at ServiceTitan and holds a degree in Marketing from California State Polytechnic University-Pomona.
Current Role at Emotive
Jason Zhang currently holds the position of Sr Technical Support Engineer at Emotive, a role he has occupied since 2023. In this capacity, he is responsible for providing advanced technical support and solutions to clients, ensuring that their needs are met efficiently. His expertise contributes to the overall customer satisfaction and operational success of the organization.
Previous Experience at Emotive
Prior to his current role, Jason Zhang worked as a Technical Support Engineer at Emotive from 2021 to 2023. During this time, he developed skills in troubleshooting and resolving technical issues, which enhanced his ability to support clients effectively. His experience at Emotive laid the groundwork for his advancement to a senior position.
Experience at ServiceTitan
Jason Zhang has a notable history with ServiceTitan, where he worked in various customer support roles from 2018 to 2021. He began as a Customer Support I for 10 months, then transitioned to Customer Support II for 2 months in 2019. Following this, he served as an Integration Specialist for 2 years until 2021. His diverse roles at ServiceTitan equipped him with a comprehensive understanding of customer needs and technical integration processes.
Education and Expertise
Jason Zhang studied at California State Polytechnic University-Pomona, where he focused on Marketing and Marketing Management. This educational background provided him with a foundation in customer relations and strategic communication, which he applies in his technical support roles.