Mehar Singh
About Mehar Singh
Mehar Singh is a Customer Success Lead at Emotive, with a background in account management and customer success at Yelp. He has also worked in various roles, including marketing and UX research, and has been a yoga instructor since 2018.
Current Role at Emotive
Mehar Singh serves as the Customer Success Lead at Emotive, a position he has held since 2022 in Los Angeles, California. In this role, he focuses on enhancing customer satisfaction and retention through strategic initiatives. He previously worked as a Senior Customer Success Manager for Key Accounts at Emotive from 2021 to 2022 and as a Customer Success Manager from 2020 to 2021. His experience at Emotive has contributed to significant improvements in client relationships and service delivery.
Previous Experience at Yelp
Mehar Singh has extensive experience at Yelp, where he held multiple roles from 2013 to 2020. He started as an Account Executive and progressed to positions including Account Manager, Senior Account Manager, and Elite Strategic Restaurant Success Manager. His tenure at Yelp included leading account management teams and driving strategic initiatives that improved client retention and satisfaction. He played a key role in pricing negotiations and expectation management to retain key clients.
Educational Background
Mehar Singh studied at San Jose State University, where he earned a Bachelor of Science (BS) degree in International Business & Entrepreneurship. His academic background has provided him with a strong foundation in business principles and practices, which he applies in his professional roles.
Achievements in Customer Success
In 2024, Mehar Singh was recognized as the first winner of the Emotive CSM MVP award, highlighting his exceptional contributions to customer success. He has also mentored junior Customer Success Managers, assisting with their professional development and team scaling. His efforts have led to significant improvements in client engagement and service effectiveness.
Additional Professional Experience
Mehar Singh has held various roles in different organizations, including a Marketing Intern at San Jose Learning Center in 2011 and a UX Researcher at Lyft in 2015. He also worked as an Operations team member at Lyft from 2014 to 2015. Additionally, he interned at NASA in 2010, gaining valuable experience in a high-tech environment. Outside of his corporate roles, he has been a Yoga Instructor & Coach at Yoga Alliance since 2018, promoting mental health through virtual yoga classes.