Vince Velasco
About Vince Velasco
Vince Velasco serves as the Head of Customer Experience at Emotive, where he has worked since 2021. He has a background in marketing and customer relations, with previous roles at PatientPop Inc. and Outerknown, and a strong commitment to sustainability and societal impact.
Current Role at Emotive
Vince Velasco serves as the Head of Customer Experience at Emotive since 2021. In this role, he focuses on enhancing customer interactions and ensuring satisfaction. His strategic approach aims to improve customer retention and drive positive outcomes for the organization. Velasco operates remotely from Santa Barbara, California.
Previous Experience in Customer Experience and Marketing
Prior to his current position, Vince Velasco worked at PatientPop Inc. as Lead, Customer Experience & Retention from 2018 to 2021. He also held the role of Implementation Manager at PatientPop Inc. for 11 months in 2017. His experience includes positions as Marketing Manager at HyreCar Inc. and various marketing internships, including at Outerknown and ONTRAPORT.
Educational Background
Vince Velasco studied at the University of Southern California, where he earned a Bachelor’s Degree in Communication with a Minor in Entrepreneurship from 2012 to 2016. His education provided a foundation for his career in customer experience and marketing, equipping him with essential skills for effective communication and strategic thinking.
Focus on Sustainability and Societal Change
Vince Velasco has a strong focus on promoting sustainability within the SaaS industry. He is interested in aligning personal and professional goals with impactful societal change. His belief in achieving a universal understanding of problems reflects his commitment to driving positive change through his work.
Internship and Early Career Experience
Vince Velasco's early career includes various internships that contributed to his professional development. He interned at the Santa Barbara International Film Festival, Davies, and Blaze PR. These roles provided him with diverse experiences in client relations, marketing, and public relations, shaping his career trajectory.