Amanda Blake
About Amanda Blake
Amanda Blake is the Manager of Customer Success at Emplifi, where she leads the Culture Team and manages a diverse portfolio valued at $1.9 million. She has a strong educational background in commerce and osteopathy, and has received recognition for her performance at Emplifi.
Current Role at Emplifi
Amanda Blake serves as the Manager of Customer Success at Emplifi, a position she has held since 2022. In this role, she manages a diverse portfolio valued at $1.9 million, which spans multiple sectors including automotive, telecommunications, retail, finance, alcohol, and non-profit. Additionally, she leads Emplifi's Culture Team, focusing on enhancing the company's culture and employee engagement.
Previous Experience at ROLLER
Before joining Emplifi, Amanda Blake worked at ROLLER from 2017 to 2022. She held the position of Senior Client Success Manager for the EMEA region for two years, followed by her role as Global Head of Support/Account Management for four years. During her tenure, she contributed to the company's customer support and account management strategies while based in London, United Kingdom.
Educational Background
Amanda Blake has a comprehensive educational background in commerce and health sciences. She studied at Monash University, earning a Bachelor of Commerce with a focus on Marketing and Human Resource Management from 2006 to 2010. She also attended RMIT University, where she achieved a Bachelor of Applied Science in Osteopathy and a Bachelor of Health Science from 2010 to 2015. Additionally, she studied at Oxford Brookes University, obtaining a Bachelor of Osteopathy in 2012.
Recognition and Awards
Amanda Blake has been recognized for her performance and contributions in her roles. In Q2 2023, she received the CRO award for her performance, skill, and strategy. Furthermore, she was acknowledged as one of Emplifi's top performers in both 2022 and 2023, highlighting her effectiveness in customer success management.
Early Career Experience
Amanda Blake began her career with an internship at DDB in 2009, where she worked as an Advertising Intern for one month in Melbourne, Australia. She also gained experience at Donvale Rehabilitation Hospital, where she worked in communications from 2012 to 2015, further diversifying her professional background.