Antje E.
About Antje E.
Antje E. serves as the Director of Client Management for DACH and CEE at Emplifi, where she has worked since 2022. With over 20 years of experience in the customer experience industry, she has contributed to the success of more than 7,000 brands globally.
Work at Emplifi
Antje E. has been serving as the Director of Client Management for the DACH and CEE regions at Emplifi since 2022. In this role, she is responsible for overseeing client relationships and ensuring the delivery of high-quality customer experiences. Emplifi collaborates with major brands, including Delta Air Lines, Samsung, and Ford Motor Company, to enhance customer interactions. Prior to her current position, she worked as an Enterprise Customer Success Manager at Emplifi from 2021 to 2022, focusing on customer success strategies in the DACH region.
Education and Expertise
Antje E. possesses over 20 years of experience in the customer experience industry. Her extensive background includes roles that span various aspects of client management, marketing, and customer success. She has contributed to the success of more than 7,000 brands globally, showcasing her expertise in enhancing customer engagement and satisfaction. Her professional journey reflects a strong commitment to improving customer experiences across diverse markets.
Background
Antje E. has held several key positions throughout her career. She worked at Experian Marketing Services UK - Alchemy Social as a Strategic Clients Director and later as an Account Manager. Her experience also includes a role as European Marketing Manager at Paymentwall, Inc. and as an Online Account Manager at Webtrends. Additionally, she served as a Strategic Client Manager at Socialbakers for seven years, focusing on the DACH region. Her early career included an internship as a Travel Consultant at Odalys Résidences in France.
Achievements
Throughout her career, Antje E. has played a significant role in various organizations, contributing to their growth and success in the customer experience sector. Her work has involved strategic management of client relationships and the implementation of effective marketing strategies. At Emplifi, she is part of a global company that integrates marketing, care, and commerce, aiming to bridge the customer experience gap for major brands.