Brian Gillespie
About Brian Gillespie
Brian Gillespie is an Automotive Strategic Account Manager at Emplifi, where he has worked since 2020. He has a diverse background in business management, having held various roles in performance marketing, personal banking, and account management across different organizations.
Current Role as Automotive Strategic Account Manager
Brian Gillespie currently serves as an Automotive Strategic Account Manager at Emplifi, a position he has held since 2020. He operates in the Montreal, Quebec area and focuses on developing innovative customer experience initiatives specifically within the automotive sector. His role involves actively engaging with partners to enhance their understanding of consumer behavior and improve customer experience strategies.
Previous Experience at Emplifi
Prior to his current role, Brian Gillespie worked at Emplifi as a Performance Marketing professional from 2016 to 2017. During this one-year tenure in the Montreal, Canada area, he contributed to performance marketing strategies that aimed to enhance customer engagement and satisfaction.
Professional Background in Banking and Healthcare
Brian Gillespie has a diverse professional background that includes significant roles in banking and healthcare. He worked at RBC as a Personal Banking representative from 1996 to 2000. Following this, he spent 13 years at GE Healthcare as a Senior Account Manager from 2001 to 2014, where he managed key accounts and developed client relationships in the healthcare sector.
Educational Background and Qualifications
Brian Gillespie holds an Executive MBA from the Quantic School of Business and Technology, which he completed from 2021 to 2022. He also earned a Bachelor of Business Administration (BBA) in Accounting and Public Administration from the University of Prince Edward Island, studying there from 1992 to 1996. Additionally, he obtained a Diploma in Applied Information Technology with Distinction from the ITI - Information Technology Institute in 2001.
Commitment to Continuous Learning
Brian Gillespie is dedicated to continuous learning and seeks out new opportunities to stay updated with industry trends, particularly in customer experience. He encourages open discussions with partners about their customer experience initiatives, aiming to drive mutual success and enhance overall service delivery.