Gabriel, Jiawen Tay
About Gabriel, Jiawen Tay
Gabriel Jiawen Tay serves as the Director of Customer Solution at Emplifi in Singapore, a position he has held since 2022. He has extensive experience in mobile communication and digital solutions, having worked in various roles across multiple companies over the past two decades.
Work at Emplifi
Jiawen Tay has been serving as the Director of Customer Solution at Emplifi since 2022. In this role, he is responsible for overseeing customer solutions and ensuring that client needs are met effectively. Prior to this position, he worked at Emplifi as a Solutions Consultant for 11 months, where he contributed to developing tailored solutions for clients. His experience at Emplifi spans a total of over two years, during which he has played a significant role in enhancing customer engagement and satisfaction.
Previous Experience in Mobile Communication
Before joining Emplifi, Jiawen Tay held various positions in the mobile communication industry. He worked at Mblox as a Network Management Centre Engineer from 2008 to 2010 and later as a Production Engineer from 2010 to 2012. He also served as a Technical Implementation Specialist at Mblox from 2012 to 2013. His experience includes developing global connectivity solutions for MMS, which enhanced mobile communication capabilities. Additionally, he worked at Socialbakers as a Business Solutions Consultant from 2014 to 2021.
Education and Expertise
Jiawen Tay studied at Nanyang Technological University (NTU), where he earned a Bachelor of Engineering degree in Computer Engineering with Honors from 2004 to 2007. He also attended Nanyang Polytechnic (NYP), obtaining a Diploma in Multimedia and Information Communication Technology from 1998 to 2001. His educational background provides a strong foundation in technology and engineering, which he has applied throughout his career in various roles within the mobile communication sector.
Entrepreneurial Ventures
In addition to his technical roles, Jiawen Tay has demonstrated entrepreneurial skills by running a fashion label. This venture showcases his creativity and ability to manage day-to-day operations and creative campaigns. His experience in entrepreneurship complements his technical expertise, allowing him to approach projects with a unique perspective.
Internship Experience
Jiawen Tay completed an internship at Motorola as a Network Strategy and Business Development Analyst in 2006. This six-month internship provided him with valuable insights into network strategy and business development within the telecommunications industry, further enhancing his skill set and understanding of the sector.