Gary Lai
About Gary Lai
Gary Lai is a Commercial Account Executive at Emplifi in Singapore, where he has worked since 2021. He has a background in technology and sales, with previous roles at Socialbakers, British American Tobacco, and other companies.
Work at Emplifi
Gary Lai has been serving as a Commercial Account Executive at Emplifi since 2021. In this role, he focuses on enhancing customer experience through a unified customer experience (CX) platform. His responsibilities include engaging with clients to understand their needs and providing solutions that improve their overall customer interactions. Gary's work contributes to the company's mission of helping businesses optimize their customer engagement strategies.
Previous Experience in Sales and Marketing
Before joining Emplifi, Gary worked at Socialbakers as a Commercial Account Executive from 2020 to 2021. His role involved engaging with clients in the technology and sales and marketing sectors. Additionally, he held positions at TAIGER as an Enterprise Sales Associate from 2019 to 2020 and at TapTalents as a Corporate Software Sales Intern in 2017. These experiences have equipped him with a strong foundation in sales and customer relationship management.
Internship Experience
Gary has completed several internships that provided him with diverse industry exposure. He interned as a Project Engineer at British American Tobacco for five months in 2018, and as a Customer Success Intern at Horangi for two months in 2019. He also worked as a Software Product Specialist Intern at Avirtech for four months in 2018 to 2019. These roles allowed him to develop practical skills in project management and customer success.
Education and Expertise
Gary Lai earned a Bachelor of Engineering (B.E.) degree in Electrical and Electronics Engineering from Nanyang Technological University, where he studied from 2015 to 2019. His academic background in engineering provides him with a technical understanding that complements his roles in sales and customer experience. This educational foundation supports his ability to engage effectively with clients in technology-driven environments.
Professional Networking and Content Sharing
Gary actively engages with a professional network interested in technology and sales and marketing content. He shares insights and information related to these fields, contributing to discussions and knowledge sharing among peers. His involvement in professional networks enhances his visibility in the industry and supports his continuous learning and professional development.