Jesus Vega
About Jesus Vega
Jesus Vega is a Customer Technical Support professional with experience in various customer service roles, including positions at AT&T, Aeromexico, and dataPlor. He has worked in the field since 2016 and currently serves at Emplifi in Ciudad de México.
Work at Emplifi
Jesus Vega has been employed at Emplifi as a Customer Technical Support representative since 2022. He operates from Ciudad de México, México, where he provides technical assistance and support to customers, ensuring their needs are met effectively. His role involves troubleshooting issues and delivering solutions to enhance customer satisfaction.
Previous Experience in Customer Support
Before joining Emplifi, Jesus Vega accumulated extensive experience in customer support roles. He worked at AT&T in various capacities, including Customer Loyalty and Customer Service Representative, from 2017 to 2018. Additionally, he served as a Customer Service Representative at Aeromexico and held positions as a Chat Agent and Helpdesk Support within the same company. He also worked at dataPlor for three years in customer service and at ModSquad as a Mod contractor.
Education and Expertise
Jesus Vega completed his education at Colegio de Bachilleres, where he earned a High School Diploma in 2018. His educational background has equipped him with foundational skills relevant to customer service and technical support roles. His expertise lies in providing customer assistance and resolving technical issues efficiently.
Career Timeline
Jesus Vega's career in customer support spans several years and various roles. He began working at Aeromexico in 2016, where he held multiple positions, including Helpdesk Support and Customer Service Representative. After a brief tenure at AT&T in 2017, he continued his career at dataPlor until 2021. Following that, he worked at ModSquad before joining Emplifi in 2022.