John Bakaldin
About John Bakaldin
John Bakaldin is a Strategic Client Success Manager with extensive experience in client success roles across various companies, including Pixlee TurnTo and Zignal Labs. He holds a Bachelor of Arts in Political Science and Urban Planning from San Francisco State University and is dedicated to helping clients achieve their goals and enhance revenue growth.
Current Role at Emplifi
John Bakaldin serves as a Strategic Client Success Manager at Emplifi, a position he has held since 2023. In this role, he focuses on enhancing client relationships and ensuring that clients achieve their desired outcomes. His responsibilities include developing strategies that drive client engagement and satisfaction.
Previous Experience at Pixlee TurnTo
Before joining Emplifi, John Bakaldin worked at Pixlee TurnTo as an Enterprise Client Success Manager from 2022 to 2023. During his tenure, he was responsible for managing enterprise-level client accounts and ensuring successful implementation of solutions that aligned with client goals.
Career at Zignal Labs
John Bakaldin held multiple roles at Zignal Labs, contributing to his expertise in customer success. He served as a Senior Customer Success Manager from 2019 to 2020, and previously as a Customer Success Manager for both Mid-Market and Enterprise segments from 2016 to 2019. His experience at Zignal Labs included working with various clients, including government entities and large enterprises.
Education and Expertise
John Bakaldin earned a Bachelor of Arts (B.A.) in Political Science with a focus on Urban Planning and Development from San Francisco State University. His academic background supports his professional expertise in optimizing digital presence for clients through social media, messaging, and reviews.
Professional Background
John Bakaldin's career includes significant roles in customer success and sales development. He worked at Intuit as a Senior Sales Development Representative from 2014 to 2015, and at Insightly as a Customer Success Manager from 2020 to 2022. His diverse experience spans working with small businesses, large enterprises, and government entities.