Michela Manessi
About Michela Manessi
Michela Manessi serves as the Director of Client Management and Growth for Commercial Accounts JAPAC at Emplifi, a position she has held since 2022 in Singapore. With over eight years of experience in sales and a strong customer-centric approach, she has effectively built relationships and improved customer health across the APAC and ANZ regions.
Work at Emplifi
Michela Manessi currently serves as the Director of Client Management and Growth for Commercial Accounts in the JAPAC region at Emplifi. She has held this position since 2022, contributing to the company's growth strategies and client management initiatives in Singapore. Prior to this role, she worked as a Customer Success Manager at Emplifi from 2020 to 2022, where she focused on enhancing customer satisfaction and retention.
Education and Expertise
Michela Manessi has a diverse educational background. She studied Psychology through Coursera, completing the Introduction to Psychology course offered by the University of Toronto from 2020 to 2021. Additionally, she attended MEDDIC Academy, where she completed a course in General Sales, Merchandising, and Related Marketing Operations in 2020. She holds a First Cycle Degree in Linguistic and Cultural Mediation with a focus on Chinese and English from Ca' Foscari University of Venice, which she completed from 2011 to 2014. Furthermore, she participated in an exchange program at 首都师范大学 (Beijing) in 2013, studying the Chinese language.
Background
Michela Manessi has over eight years of experience in sales and client management. Her career began as an Insurance Agent at Assicurazioni Generali in 2010, followed by a role as a Sales Executive at Linkfluence for five months in 2020. She also worked as a Purchasing Manager at The House of Fine Foods in Hong Kong from 2015 to 2017. Her professional journey reflects a strong focus on customer-centric approaches and problem-solving skills.
Language Proficiency
Michela Manessi is fluent in three languages: English, Italian, and Mandarin. This linguistic ability enhances her communication with a diverse range of stakeholders, facilitating effective collaboration and relationship-building in her roles across different regions.
Achievements
Michela Manessi has a proven track record of improving customer health and creating business opportunities in the APAC and ANZ regions. Her customer-centric mindset and strong communication skills have been instrumental in delivering superior customer experiences and executing strategic plans that align with company objectives.