Samuel Coutts

Account Executive / Customer Success Manager @ Emplifi

About Samuel Coutts

Samuel Coutts is an Account Executive and Customer Success Manager currently working at Emplifi in Prague, Czechia. He has a background in sales and customer service, with previous roles at Siesta Solution and DXC Technology, and has entrepreneurial experience through his own business, ArtsView iPhone App.

Work at Emplifi

Samuel Coutts has been employed at Emplifi as an Account Executive and Customer Success Manager since 2021. In this role, he focuses on enhancing customer satisfaction and driving business growth. His responsibilities include managing client relationships and ensuring that customers derive maximum value from the company's services. His experience in this position contributes to his understanding of customer needs and market dynamics.

Previous Experience in Sales and Technology

Before joining Emplifi, Samuel Coutts worked at Siesta Solution as a Sales Development Executive from 2019 to 2020. His role involved identifying new business opportunities and engaging potential clients in Prague, Czechia. Prior to that, he served as a Service Desk Technician at DXC Technology from 2017 to 2019, where he provided technical support and resolved customer issues. These positions helped him build a solid foundation in sales and customer service.

Entrepreneurial Ventures

Samuel Coutts developed and ran his own business, the ArtsView iPhone App. This venture showcases his entrepreneurial skills and ability to innovate within the technology sector. The app reflects his understanding of market needs and his capability to create solutions that resonate with users.

Education and Expertise

Samuel Coutts studied at RMIT University, where he earned an Associate Degree in Business, Management, Marketing, and Related Support Services from 2009 to 2010. This educational background provides him with a strong foundation in business principles and marketing strategies, which he applies in his current role and previous positions.

Living and Working in Prague

Samuel Coutts has been residing in Prague for six years, indicating a strong familiarity with the local business environment. His experience living in the city enhances his ability to navigate the market and understand the needs of clients within the region. He holds a valid 'partnership visa,' allowing him to work legally in corporate positions in the Czech Republic.

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