Stephanie Tang
About Stephanie Tang
Stephanie Tang is a Customer Success Manager at Emplifi, where she has worked since 2022. With a background in marketing effectiveness and customer strategy, she has held various roles in notable companies, including foodpanda, Nielsen, and Lazada.
Work at Emplifi
Stephanie Tang has been serving as a Customer Success Manager at Emplifi since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring that clients derive maximum value from the company's services. Her responsibilities include managing client relationships, addressing customer needs, and collaborating with various teams to deliver effective solutions.
Previous Experience
Prior to her current position, Stephanie held several roles in various organizations. She worked at foodpanda as a Demand Manager from 2020 to 2021, where she managed demand forecasting. Before that, she was a Senior Consultant in Marketing Effectiveness at Nielsen from 2015 to 2018, partnering with business units to analyze performance and provide insights to C-suite stakeholders. Additionally, she was a Customer Strategy Lead at Pangaea from 2021 to 2022 and held positions at Lazada and Essence.
Education and Expertise
Stephanie Tang earned her Bachelor of Science (B.Sc.) in Management with a focus on Accounting and Finance from The University of Manchester, where she studied from 2011 to 2014. She also attended Meridian Junior College from 2009 to 2010. Her educational background provides her with a solid foundation in financial analysis and strategic management.
Achievements in Data Analysis
During her career, Stephanie developed a predictive model aimed at identifying and capitalizing on upcoming sales trends. She also designed a strategy that streamlined campaign processes, which resulted in a 30% reduction in time spent on quality control. These initiatives demonstrate her analytical skills and ability to enhance operational efficiency.