Tahima Begum
About Tahima Begum
Tahima Begum serves as the Vice President of Customer Success for the Americas at Emplifi, having previously held a similar role at Pixlee TurnTo. She holds a Bachelor's degree in Psychology from Hunter College and has extensive experience in customer success management across various organizations.
Current Role at Emplifi
Tahima Begum serves as the Vice President of Customer Success for the Americas at Emplifi. She has held this position since 2024 and is based in New York, United States. In her role, she focuses on enhancing customer satisfaction and driving success for clients across the Americas region.
Previous Experience at Pixlee TurnTo
Prior to joining Emplifi, Tahima Begum worked at Pixlee TurnTo for a total of six years. She began her tenure as a Senior Customer Success Manager from 2013 to 2014, then advanced to the role of Director of Customer Success from 2015 to 2018, and ultimately served as Vice President of Customer Success from 2018 to 2024. Her experience at Pixlee TurnTo contributed to her expertise in customer success management.
Educational Background in Psychology
Tahima Begum studied Psychology at Hunter College, where she earned a Bachelor of Arts degree. Her studies spanned from 2009 to 2011, followed by further education from 2010 to 2013, culminating in a Bachelor's degree. This educational background has informed her approach to customer relations and success.
Volunteer Experience at New York Methodist Hospital
Before her professional career, Tahima Begum volunteered at New York Methodist Hospital from 2004 to 2006. This experience provided her with early exposure to the healthcare sector and the importance of service and support in various environments.