Tammy Pelletier
About Tammy Pelletier
Tammy Pelletier is a Customer Success Manager with extensive experience in account management and customer relations. She has held various roles in notable companies such as Ipsos, iPerceptions, and Emplifi, and she holds a BComm degree from McGill University.
Current Role at Emplifi
Tammy Pelletier has been serving as a Customer Success Manager at Emplifi since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring that clients maximize the value of the company's services. Her responsibilities include managing client relationships, addressing customer needs, and facilitating communication between clients and internal teams.
Previous Experience at Ipsos
Before joining Emplifi, Tammy Pelletier worked at Ipsos as an Associate Vice President from 2003 to 2014. During her 11 years at Ipsos, she contributed to various projects and initiatives, leveraging her expertise in customer insights and market research to drive business outcomes.
Career at Astute
Tammy Pelletier held two positions at Astute in 2020 and 2021. She served as a Strategic Account Manager for five months in 2020, followed by a role as a Customer Success Manager for another five months in 2021. In these positions, she focused on managing key accounts and ensuring customer satisfaction.
Experience at iPerceptions
From 2014 to 2020, Tammy Pelletier worked at iPerceptions as a Strategic Account Manager. Over her six-year tenure, she was responsible for managing client relationships and driving customer engagement, contributing to the company's growth and client retention efforts.
Education and Expertise
Tammy Pelletier earned a Bachelor of Commerce degree from McGill University, where she majored in Marketing and minored in Finance. Her educational background provides a solid foundation for her roles in customer success and account management, equipping her with the skills necessary to navigate the complexities of client relationships.