Wayne Rhodeback
About Wayne Rhodeback
Wayne Rhodeback serves as the Chief Telephony Analyst at Emplifi, a position he has held since 2021. With a career spanning several decades, he previously worked as a Principal Telephony Analyst at Astute Solutions for 26 years and began his career as a Computer Technician at American Electric Power.
Work at Emplifi
Wayne Rhodeback has been serving as the Chief Telephony Analyst at Emplifi since 2021. In this role, he is responsible for overseeing telephony systems and ensuring their optimal performance. His expertise contributes to the company's communication strategies and enhances customer engagement. Emplifi is located in Columbus, Ohio, where Rhodeback continues to apply his extensive knowledge in telephony.
Previous Experience at Astute Solutions
Before joining Emplifi, Wayne Rhodeback worked at Astute Solutions for 26 years, holding the position of Principal Telephony Analyst. During his tenure from 1995 to 2021, he developed and implemented telephony solutions that improved operational efficiency. His long-standing experience in this role equipped him with valuable insights into telecommunication systems.
Early Career at American Electric Power
Wayne Rhodeback began his career as a Computer Technician at American Electric Power, where he worked from 1983 to 1986. In this position, he gained foundational skills in technology and support services. His experience in the energy sector provided him with a strong technical background that he later applied to his roles in telephony.
Education at The Ohio State University
Wayne Rhodeback studied at The Ohio State University. His education provided him with a solid foundation in technology and analytical skills, which he has utilized throughout his career in telephony and computer support.