Mary Roller
About Mary Roller
Mary Roller serves as the VP of Network Management at Employer Direct Healthcare in Dallas, Texas, where she has worked since 2020. With a diverse background in healthcare management, she previously held various roles at Cleveland Clinic and other organizations, showcasing her expertise in patient care and operational leadership.
Work at Employer Direct Healthcare
Mary Roller has served as the Vice President of Network Management at Employer Direct Healthcare since 2020. In this role, she oversees the management of healthcare networks, focusing on improving operational efficiency and patient care. Her tenure in Dallas, Texas, has been marked by her commitment to enhancing healthcare delivery through strategic network management.
Previous Experience at Cleveland Clinic
Prior to her current position, Mary Roller held multiple roles at Cleveland Clinic. She worked as a Clinical Program Manager and Project Manager IV from 2015 to 2018, and subsequently served as the Director of Clinical Operations from 2018 to 2020. Additionally, she was a Case Manager and Clinical Coordinator from 2011 to 2014, and a Resource Nurse at Hillcrest Hospital from 2004 to 2005. These positions contributed to her extensive experience in clinical operations and management.
Educational Background
Mary Roller has a solid educational foundation in healthcare management. She earned a Master of Business Administration (M.B.A.) in Health/Health Care Administration/Management from Ursuline College between 2013 and 2015. She also holds a Bachelor of Science in Nursing (BSN) from Cleveland State University, completed from 1987 to 1990, and an Associate of Applied Science (AAS) in Nursing from Marymount College of Virginia, achieved from 1983 to 1985. Additionally, she graduated from Solon High School in 1983.
Skills and Expertise
Mary Roller possesses strong skills in concierge-level patient experience, ensuring that patients receive personalized and high-quality care. She has expertise in value-based contracting, focusing on negotiating healthcare service agreements that prioritize quality over quantity. Furthermore, her background in critical care indicates her capability in managing specialized care for patients with life-threatening conditions. She also utilizes data analysis and reporting to enhance healthcare operations and decision-making processes.