Taylor Hartman
About Taylor Hartman
Taylor Hartman is a Customer Care Advocate based in Dallas, Texas, with a background in massage therapy and customer service. Hartman holds a B.S. in Integrated Studies from the University of North Texas and emphasizes empathy and diversity in professional settings.
Work at Employer Direct Healthcare
Taylor Hartman has been employed at Employer Direct Healthcare as a Customer Care Advocate since 2022. In this role, Hartman engages with clients to provide support and assistance, ensuring a positive experience within the healthcare system. The position is based in Dallas, Texas, where Hartman utilizes skills developed from previous roles in customer service and massage therapy.
Previous Experience in Customer Service
Before joining Employer Direct Healthcare, Taylor Hartman worked at Quest Resource Management Group as a Customer Service Specialist from 2021 to 2022. This role involved managing customer inquiries and providing solutions, contributing to the overall customer satisfaction of the organization. Prior to that, Hartman served as an Assistant Team Lead at Massage Envy from 2019 to 2020, where responsibilities included overseeing team operations and enhancing customer service.
Massage Therapy Background
Taylor Hartman is a licensed massage therapist in Texas. Hartman worked at CoreHealth Wellness from 2015 to 2019, where they practiced massage therapy for four years. This experience provided a foundation in client care and physical wellness, which complements Hartman's current role in customer advocacy.
Education and Expertise
Taylor Hartman studied at the University of North Texas, focusing on Communication, Business, and Political Science, with a minor in Alternative Dispute Resolution. Hartman achieved a B.S. in Integrated Studies from 2019 to 2020. This educational background supports Hartman's professional skills in communication and conflict resolution.
Professional Values and Approach
In professional settings, Taylor Hartman promotes values such as empathy, growth, understanding, and diversity. These principles guide interactions with clients and colleagues, fostering a supportive work environment that prioritizes positive relationships and effective communication.