Alexia Bull
About Alexia Bull
Alexia Bull serves as the Head of Customer Solutions at Employment Hero, where she leads the high-value customer experience segment. She has extensive experience in client service and consulting, having held various roles at Sequoia and DLA Piper over several years.
Current Role at Employment Hero
Alexia Bull serves as the Head of Customer Solutions at Employment Hero, a position she has held since 2024. In this role, she leads the high value customer experience segment, which encompasses various areas such as Platform Solutions, Implementations, Customer Success, Partner Experience, and Payroll Enablement. Her comprehensive responsibilities focus on enhancing customer satisfaction and ensuring effective service delivery.
Previous Experience at Sequoia
Prior to her current role, Alexia Bull worked at Sequoia in various capacities. She served as Manager of Client Service from 2018 to 2021, followed by a promotion to Director of Client Consulting from 2022 to 2024. Additionally, she held the position of Client Service Manager from 2017 to 2018 and then became Director of Client Service from 2021 to 2022. Her tenure at Sequoia spanned multiple years and involved significant client engagement and service management.
Legal Career at DLA Piper
Alexia Bull began her legal career at DLA Piper, where she held several positions. She worked as a Paralegal/Summer Clerk from 2010 to 2012, then transitioned to a Graduate role in Employment for five months in 2012. Following this, she was a Graduate in Litigation for two months and in Government for another two months in 2012. She later served as a Solicitor in Employment from 2013 to 2015, including a pro bono secondment to Amnesty International Australia for five months in 2013.
Education and Qualifications
Alexia Bull obtained her Bachelor of Arts (BA) and Bachelor of Laws (LLB) from the University of New South Wales (UNSW), completing her studies from 2007 to 2011. She furthered her education at the College of Law, where she achieved a Graduate Diploma of Legal Practice in 2012. Her academic background provides a strong foundation for her roles in customer solutions and legal services.
Workplace Relations at Commonwealth Bank
Before her extensive experience at Sequoia and DLA Piper, Alexia Bull worked as a Workplace Relations Specialist at Commonwealth Bank from 2015 to 2017. In this role, she focused on workplace relations, contributing to the bank's employee engagement and compliance initiatives.